Why Is The Squirrly Live Assistant Not Loading In The Post Editor?

If the Squirrly Live Assistant doesn’t load in your Post Editor or for other Posts Types, please follow these instructions:

  • Make sure you set Squirrly to load for that specific Post Type. In Squirrly > Advanced Settings > Post/Page Edit make sure you checked the Post Type and click save.
    squirrly live assistant post types

 

  • Make sure you check Squirrly to load on Screen Options in Post Editor (top-right corner). You can activate and deactivate screen blocks from Screen Options.
    squirrly screen options

 

  • Deactivate browser extensions that may prevent Post Editor blocks from loading.
  • Try to load the Post Editor using another browser or start the browser without any extensions.

Important! A Squirrly user told us that the live assistant wasn’t loading on Firefox and that they had the extension called Privacy badger active.

If the issue persists even after you’ve followed these steps, please contact us so we can look into it.

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