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Squirrly SEO – Error Messages

Login Error Messages

We found your email, so it means you already have a Squirrly.co account.

It means that you already have an account with Squirrly SEO and you need to login by clicking the button I already have an account and use the same email address and the password.

If you lost your password you can reset it from Lost Password page.


Your email is not valid. Please enter a valid email.

It means that your email account does not contain a correct format. Enter a valid email to connect to Squirrly Cloud.


We could not create your account. Please enter a valid email.

It means that your email account does not contain a correct format. Enter a valid email to connect to Squirrly Cloud.


Couldn’t connect to host. Please contact your site’s webhost (or webmaster) and request them to add api.squirrly.co IP to their IP whitelist.

There are hosting servers or security plugins that don’t allow remote connections from your website.
If you receive this error message please contact your WebHost and ask them to whitelist our cloud IP address and try again.


You disconnected your website from cloud.squirrly.co

Our Cloud App cloud.squirrly.co offers you the option to disconnect a website from the cloud and reconnect with a different email address.

If you already disconnected a website, if you connect using the same email address, you will receive this error message.
If you want to connect using the same email address, reconnect the website from the cloud.squirrly.co.


Plugin Error Messages

stream_socket_client(): Unable to connect to tcp://api.squirrly.co:80 (php_network_getaddresses: getaddrinfo failed: No such host is known. )

This error message means that you don’t have an internet connection or the connection between your website and Squirrly Cloud could not be established. Check your server firewall settings and make sure you’re not blocking remote connections.

Read more about this error here.


No working transports found

This error message occurs when there are missing PHP extensions on your server and WordPress is unable to make external HTTP requests.

You need to install the PHP extension php_openssl on your server so that WordPress can handle SSL requests.
You can also read more about this error here.


cURL error 60: SSL certificate problem: self signed certificate

This error message appears when there is a temporary error with the Squirrly Cloud SSL certificate.
To fix this error, you can turn off SSL check by adding the below line in wp-config.php file

define('SQ_CHECK_SSL', false)

cURL error 28: Operation timed out after 2000 milliseconds with 0 bytes received

This error message appears when there is a slow network connection with Squirrly Cloud. This usually happens when the Cloud has too many API calls and can’t serve all the requests.

This error appears very rare and the timeout issue will disappear in a few minutes.

cURL error 6: Could not resolve host: api.squirrly.co

This error message appears when you use a localhost website and there is a local network connection issue. Please check the network connection and try again.


Contact Us

For any error message you receive during the registration process, login process or while using the Squirrly SEO plugin please contact us to investigate and make the Cloud connection better for you.

Compatibility with Polylang Plugin

Polylang Plugin

Polylang is a WordPress plugin that enables users to create a bilingual or multilingual WordPress site. (users can write posts, pages, create categories and post tags as they would normally, and then define the language for each of them).

Squirrly SEO is compatible with Polylang WordPress Plugin for different language versions. Squirrly retrieves information from the Polylang plugin related to the language that has been defined for posts and pages, as well as which posts and pages have been translated in that language.

What do you have to gain if you use the Polylang plugin alongside Squirrly SEO:

  • SEO Meta fields for language. Use Squirrly SEO together with Polylang for multilingual sites and your SEO will be perfect for all languages.
  • View posts based on the language you’ve defined for them. If you have the Polylang plugin installed on your WordPress, Bulk SEO will know how to categorize posts/pages on your site based on the language you’ve defined for them. For example, if you have posts written in English and posts written in Spanish, you can choose to view only posts in English or only posts in Spanish in the Bulk SEO settings.

Sitemap XML – Polylang Integration

If you go to the Sitemap XML section of Squirrly SEO and have the Advanced SEO module turned on, you will see that you have the option to activate Combine Languages in Sitemap.

(!this option will only show if you have the Polylang plugin installed on your website)

When this option is turned ON, all languages will be added in the same sitemap.xml file.

By default, different languages will be added to separate sitemap.xml files.

For instance, all posts in English will be added to one dedicated sitemap.xml file and all posts in Spanish will be added to another, separate sitemap.xml file. (as shown in the examples below)

Bulk SEO – Polylang Integration

In Bulk SEO, for pages/posts that have NOT been translated in the language in which you want to optimize your Snippets, you’ll see the following message: No Polylang translation for this post.

This message notifies you of the fact that while you can optimize the Snippet, the snippet doesn’t belong to a certain translation. Go to Edit Post, and make sure that the language you’ve defined for that post is the same as the language you’ve selected for your Bulk SEO.

How to Inspect an URL with Google Search Console

To access the Google Search Console for your website, go to https://search.google.com/search-console and select the website you want to check. If your website is not yet added on GSC, follow this tutorial to add a property on Google Search Console

Once you get to your page on Google Search Console, add the URL or a Focus Page URL from Squirrly SEO that you want to inspect/verify and click Enter.

Once you get the URL status on Google Search Console, click to test the page by clicking on “Test Live URL” button.

If you get the message “URL is not on Google” it means that the URL was not yet indexed on Google and you need to ask Google to index it or wait until the Google crawlers get to your website.

Once you test the page with Google Live Test, you will see if the page is available, is mobile friendly, it has rich snippets, etc.

If the page is available for Google, the page will be indexed in Google next time the Google crawler will check your URL, click on “Request indexing” is available to force a crawler check in the next minutes.

If everything works okay. The page will appear on Google in the next minutes.

Note! If the snippet is changed on your page after the page is indexed, you need to request a new index. Google will not send the crawlers again on the same day so you will probably see the new snippet in the next days.

How To Validate Website to Pinterest

Step 1. Go to your Pinterest profile and click on the edit button

Step 2. Click on “Settings” and “Claim”.

Step 3. “Confirm Website” button

Find the Confirm Website Button

Step 3. Copy the Code

Copy Meta Description

Step 4. Add the code to Squirrly > SEO Settings > Connections

Step 5. Save and validate at: https://developers.pinterest.com/tools/url-debugger/

Squirrly Live Assistant is Not Showing in Edit Post

Squirrly Live Assistant is build to show on every post type while you’re in Post Editor in backend.

For the Classic Editor, the Live Assistant will load in the right side but you are free to move it below content too.

Since WordPress 5.0, if you’re using the Block System, the Live Assistant is loading as a minimized floating box and you can move it from right to the left as you like.


If you are in the Post Editor and Squirrly Live Assistant is not loading as it should please make sure that:

1. You didn’t select the Post Type in Squirrly > Live Assistant > Settings. Make sure you don’t select any post type like in the list below.

2. Squirrly is selected in the Editor Options if you use the Block System in WP 5.0

Go to Options in Editor
Select Squirrly in Editor Options

If both settings are correct, the Live Assistant will show in Post Editor.